Privacy Policy
Last updated: 29 July 2026
1. Introduction
Nexora Labs respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you use our website, contact us, book a consultation or use our services.
2. Information we may collect
We may collect your name, email address, telephone number, company name, enquiry details, consultation information, account information and technical information such as browser type, device information and IP address.
3. How we use your information
We use personal information to respond to enquiries, provide consultations, deliver services, manage accounts, operate customer portals and CRM features, send service-related communications, improve the website, prevent fraud and comply with legal obligations.
4. Legal bases for processing
Where UK GDPR applies, we process personal data based on consent, performance of a contract, compliance with legal obligations and our legitimate interests in operating, securing and improving our services.
5. Service providers
We may use trusted providers for hosting, authentication, database services, email delivery, analytics and payments. These may include Vercel, Supabase, Resend and Stripe when the relevant service is enabled.
6. International transfers
Some service providers may process data outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are used.
7. Data retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, security and contractual requirements.
8. Data security
We use reasonable technical and organisational measures to protect personal data. However, no internet-based service can guarantee absolute security.
9. Your rights
Depending on applicable law, you may have rights to access, correct, erase, restrict or object to the processing of your personal data, and to request data portability or withdraw consent.
10. Cookies
Our website may use essential cookies and similar technologies. Additional information is available in our Cookie Policy.
11. Third-party links
Our website may contain links to third-party websites. Nexora Labs is not responsible for the privacy practices or content of those websites.
12. Changes to this policy
We may update this Privacy Policy when our services, providers or legal obligations change. The latest version will be published on this page.
13. Contact
For privacy questions or requests, contact Nexora Labs through the contact form on our website.
This policy is a general website privacy notice and is not a substitute for legal advice. Company registration details, a business address and a dedicated privacy email should be added before full commercial launch.